Unable to run the uninstall of Endpoint Connect/Endpoint Security VPN from the Windows 'add/remove programs' window and see the following error: 'The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'cpextender.msi' in the box below'
This issue can occur if the current installation of Endpoint Connect/Endpoint Security VPN is corrupted.
Proceed as follows:
Run Msicuu2.exe Note: The Windows Installer Cleanup Utility (Msicuu2.exe) is no longer available from Microsoft. Microsoft has replaced Windows Installer Cleanup utility with Program Install and Uninstall Troubleshooter
Then in the list of files that are found, click the version of Endpoint Connect/Endpoint Security VPN that you want to remove, and then click 'Remove'.
This solution has been verified for the specific scenario, described by the combination of Product, Version and Symptoms. It may not work in other scenarios.
Give us Feedback
If you are running any version of Norton or Symantec AntiVirus, you must uninstall it before installing Symantec Endpoint Protection for Mac. An uninstaller.